General Staff

Reports to: Restaurant Manager

Summary of Position:

Provide friendly, responsive service to create an exceptional experience for all of our guests. Take orders and prepare all menu items. Cook and prepare a variety of food products including meats, poultry, vegetables, sauces, and other food products using a variety of equipment and utensils.

Duties & Responsibilities:

  • Complete opening and closing checklists.
  • Prepare a variety of meats, poultry, vegetables and other food items for cooking in a variety of other kitchen equipment.
  • Understand and comply consistently with our standard portion sizes, cooking methods,
    quality standards and rules, policies and procedures.
  • Handle, store and rotate all products properly.
  • Maintain a clean and sanitary work and service area including tables, shelves, walls,
    oven, and refrigeration equipment.
  • Take food orders from guests; accurately enter orders in our point-of-sale system which
    relays orders to the kitchen.
  • Accept payment, process credit card charges or make change accurately.
  • Handle phone orders with professionalism and accurately collect information needed to
    complete order.
  • Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.
  • Be available to fill in as needed to ensure the smooth and efficient operation of the
    restaurant as directed by the restaurant manager or immediate supervisor.
  • Attend all scheduled employee meetings and brings suggestions for improvement.
  • Promptly report equipment and food quality problems to Manager.
  • Inform manager-on-duty immediately of product shortages.
  • Perform other related duties as assigned by the manager-on-duty.

Qualifications:

  • No previous restaurant experience required. 
  • Possess basic math skills and have the ability to handle money and operate a point-of-sale system.
  • Be able to work in a standing position for long periods of time (up to 9 hours).
  • Be able to reach, bend, stoop and frequently lift up to 40 pounds.
  • Have exceptional grooming and hygiene habits.